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Share Your Thoughts on Effective Social Media Marketing

Let’s say you were launching a consumer facing web 2.0product like Yelp, Youtube etc., where network effects are huge and receptiveness at launch can make or break the product or company. Cuil is a great example of a company failing at the launch, though it was more due to bad product than bad marketing. But question remains: How can you rise above the noise with tons of other companies trying to grab the market? I hear you that product should be compelling and differentiated enough for users to use it, however product quality aside, how do you effectively market your product in social media? There are millions of users on social media today. Most influencers can are most likely on social media as are most end users. Industries with large network effects simply cannot afford to ignore social media.

How can a start-up effectively reach a broad audience in a non-intrusive and effective way?

Here is a hypothetical company: It has several video channels targeting certain “verticals” such as local music fans, golf lovers, want to be cooks etc. In order to reach this audience, one can engage in several ways:

  • Engage with blogs or forums that talk about these topics. Leave comments, answer questions, leave back your URL
  • Engage with Digg and StumbleUpon community
  • Engage with Twitter community and see who likes to follow or talk about certain topics. Follow them, answer their questions, and genuinely try to help them

As you can imagine, this can become extremely unmanageable. I have heard several pitches by several companies, but none of them has offered a solution that can be managed by, let’s say, a single “community manager”.

I want to hear your thoughts. If you were to be given this job tomorrow, how would you solve this problem?

  • taariq

    Lots of questions to ask, but first is:

    Is there *ANY* organic growth? Organic growth drives most site success that I've noticed. If there's organic growth, one can craft a launch strategy around behavioural patterns.

    So..what's that look like?

  • Raza

    Two words – value addition. :)

    In social networks (inside and outside of the Internet), if a trusted friend/organization/group offers you advice that eventually leads to the topic of selling their product or service, there are major repercussions on credibility. In networks, you want people to love you for who you are and not for what you can buy. :)

    So how does value addition comes in? Its simple – offer your friends/connections/followers something that they need in the vertical that you serve. And advice is not enough. Focus on the application areas in these networks and develop a value-added offering that delivers and has stickiness. As an example, for golf lovers, create an app on Facebook that allows my friends to show when and where they want to play golf over the next month or so. Then match me to my friends who are either playing on the same time I plan to or same place or both. That way I dont have to send emails to 10 people to form my foursome. In return for using this valuable application, you get mileage by branding the application with your channel's identity, access to golf lovers, captive users who you can lead to your content based on some context etc.

    The above example can be done for all your verticals.

    Hope that helps.

  • Saad Fazil

    Taariq, no doubt that organic growth is important, and so is product as mentioned in my post. However, I am claiming that social media marketing is ALSO important and must not be ignored. There is no easy / clear / efficient way of social media marketing as I know it.

  • Saad Fazil

    Raza, point well taken. However, if you have 10 verticals, how would u design/develop an application in each vertical that works? Designing a Facebook app that is viral is hardly an easy task, and though I think it can be an important piece of the strategy, it is not sufficient. What's more is that you are still going to engage with audience on all other sorts of social media, which is going to prove extremely difficult / inefficient.

  • Steven

    Why not create an application that aggregates all of your social media marketing channels? I could imagine something like TweetDeck that does the three things you list above. I'm sure many companies would be willing to pay for customized versions of such an app.

  • FBeenz

    I am trying to follow the blog. Honestly I cannot understand the language. I am sorry but I have to follow; may be I will learn something.

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